Bestbuy Careers For Customer Experience Specialist (Advisor), Chesterfield

Website Best Buy

Job Description:

The Best Buy Advisor engages customers using relationship skills and inspires them to see what’s possible with technology. In addition, they build quality relationships with customers and clients, making them feel excited, confident, and appreciated while providing them with relevant and memorable solutions.

Job Responsibilities:

  • Understanding customer’s technology issues by asking probing questions, listening, asking clarifying questions, taking detailed
  • Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions to their needs.
  • Engages customers using acquired skills to complete and support the customer experience.
  • Processes transactions such as sales orders, returns and exchanges.
  • Achieves profitable growth to meet team and individual goals while enabling an excellent customer shopping experience.
  • Applies the appropriate knowledge and expertise through ongoing learning and self-development.
  • Utilizes available tools to stay current on promotional initiatives and help execute profitable growth through critical business drive times.
  • Generates future opportunities by discovering the deeper needs of our customers to build lasting relationships.
  • Embraces our learning culture to continuously improve existing skills while acquiring new ones in support of our customer obsession and advancing your contribution.

Job Requirements:

  • Ability to work successfully as part of a team

Qualification & Experience:

  • 3 months experience working in customer service, sales or related fields

Job Details:

Company: Best Buy

Vacancy Type: Full Time

Job Functions: Other

Job Location: Chesterfield, MO, US

Application Deadline: N/A

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