HEB Employment For Health & Wellness, Public Health and Education Insights Manager

Website H-E-B

Job Description:

Health & Wellness, Public Health and Education Insights Manager H-E-B is one of the largest, independently owned food retailers in the nation Our Customer Insights team ensures the voice of the Customer is represented throughout the organization everyday by using qualitative and quantitative research, geospatial insights, analytics and sensory research. Our approach to insights makes H-E-B well-known for tailoring and serving our customers better than anyone else.

Job Responsibilities:

  • As a Health & Wellness, Public Health and Education Insights Manager in Customer Insights,
  • You’ll work closely with Partners to design, execute, and analyze quantitative consumer,
  • Partner and patient research studies. H & W Insights Manager conducts actionable research to accurately capture the Voice of the Customer, Partner and Patient.
  • You will contribute to Public Health, Education and Benefits insights at H-E-B, quantitative survey design, statistical analysis, and quant-based reporting.
  • You will work closely with our Health & Wellness task force, Magenta Clinics, HR Benefits and Medical Plan Design, Nutritional Services, Pharmacy, Digital Product and Education non-profits and government agencies.
  • Guide the design/ execution of quantitative customer, patient and Partner research, including exploratory qualitative and quantitative methods, conjoint analysis, brand positioning strategy and optimization, behavioral change and customer/patient journey mapping
  • Identifies, analyzes and interprets trends or patterns in complex data sets
  • Provide vital information about disease trends and risk factors to H-E-B leaders
  • Assist HR Benefits team in the study and development of new Health & Wellness initiatives to improve public and Partner health and biometrics
  • Work closely with Magenta Clinics to understand and measure the healthcare practice H-E-B for Partners and patients
  • Influence and drive patient, customer and Partner research in areas such as Mental Health and Wellbeing, Food as Medicine and overall dietary lifestyles
  • Understand how the social determinants of health affect H-E-B marketplace and Partner population
  • Collaborates with analysts in planning, writing, designing, and programming quantitative research questionnaires; ensures survey functionality, question integrity and data accuracy
  • Participates in activation meetings to help identify research objectives, goals, methodologies, timelines, and potential implications of findings
  • Communicates the research process and results to colleagues and business stakeholders

Job Requirements:

  • Knowledge of public health and nutritional epidemiology
  • Knowledge of publicly available health data sets and how they relate to retail
  • Knowledge of consumer primary research methods, especially in the health and wellness and nutritional epidemiology space
  • Strong Data Visualization skills
  • Ability to explain technical information to a broad range of audiences
  • Ability to manage multiple priorities and shift focus between tasks
  • Proficiency in MS Office; strong Excel skills
  • Strong analytical and project management skills
  • Strong organization and time management skills
  • Strong ability to identify problems, gather / interpret data, identify trends, and provide relevant, actionable results
  • Working knowledge of data analytics language and its associated tools such as R, SAS, Python is a plus
  • Excellent interpersonal skills to work effectively with analysts across research disciplines
  • Strong written / verbal communication and presentation skills
  • Resourceful and a self-starter
  • Ability to influence different audiences

Qualification & Experience:

  • A bachelor’s degree in a related field such as Public Health, Nutritional Epidemiology, Nutrition Science, Market Research, Biostatistics, or related field; master’s degree in Public Health a plus
  • 5 – 7 years experience in Public Health and Health & Wellness clinical research or patient behavioral research
  • 1+ years of experience in quantitative research
  • Experience with Sawtooth Software, Qualtrics, or other survey tools is a plus

Job Details:

Company: H-E-B

Vacancy Type: Part Time

Job Location: San Antonio, TX, US

Application Deadline N/A

Apply Here

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