HEB Jobs San Antonio For Business Center Representative

Website H-E-B

Job Description:

As a Business Center Representative, you’ll provide superior customer service and perform accurate, efficient tasks related to Business Center services.

Job Responsibilities:

  • Provides superior customer service with etiquette and a positive attitude
  • Answers phone calls appropriately; handles customer concerns and complaints
  • Researches discrepancies; assists with Customer inquiries
  • Uses knowledge and suggestive selling techniques to build department / Store sales
  • Facilitates all Business Center services
  • Applies knowledge of all requirements, policies, and procedures related to MSB and other financial services
  • Complies with H-E-B security / confidentiality guidelines
  • Conducts transactions on the H-E-B POS System
  • Handles large sums of cash; conducts, processes, reconciles transactions in compliance with policies and procedures
  • Applies understanding of H-E-B Refund Policy; processes returns; issues rain checks, as applicable

Job Requirements:

  • Strong customer service skills
  • PC skills, including Outlook (email) and Intranet navigation
  • Ability to remain composed in stressful situations
  • Able to work in a fast-paced and demanding environment, with attention to detail in precise tasks
  • Ability to work with Partners and customers and stay attentive to their needs / concerns

Qualification & Experience:

  • experience as a Checker (preferred)
  • customer service and communication skills
  • ability to handle multiple, concurrent tasks; attention to detail (sometimes during stressful situations)
  • Minimum age 18 (mandatory)
  • High school diploma, or equivalent
  • Experience as a Checker (preferred)
  • Completion of Alcohol Seller’s Training (AST)
  • Completion of Money Service Business (MSB) training

Job Details:

Company: H-E-B

Vacancy Type: Part Time

Job Functions: Other

Job Location: Midland, TX, US

Application Deadline: N/A

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