IKEA Job Opportunities For Technical Support Specialist

Website IKEA

Job Description:

Job Responsibilities:

  • Manage the lifecycle of all IT assets within the defined region including maintaining an accurate inventory, maintaining fixed-asset accounting register, preparing budget input, procurement of new hardware and software and implementation and configuration of new assets
  • Lead or support on-site project implementations /deployments of new Digital products
  • Provide 2nd level hardware and software support for end users, and provide remote, after-hours support for business-critical issues
  • Perform preventive maintenance and routine monitoring
  • Provide hands-on basic technical training for onsite support staff and of new hires, including setting up and introducing technical equipment
  • Coordinate and manage local vendors and local contact points to global vendors regarding support, upgrades, bug reporting, change requests, etc. when needed

Job Requirements:

  • You’re adaptable and enjoy working with changing business needs and/or priorities
  • You’re a natural at identifying and proposing improvements to IT processes and tools
  • You are up to date on relevant technology standards, trends and innovations
  • You have a general knowledge of IT service management, processes and toolsets, procedures and guidelines
  • You have knowledge of project and change management and a general knowledge of accounting and finance concepts related to the procurement and lifecycle management of IT assets

Qualification & Experience:

Job Details:

Company:  IKEA

Vacancy Type: Part Time

Job Functions: Engineering

Job Location: Richmond, BC, CA

Application Deadline: N/A

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