Majid Al Futtaim Careers 2021 For CRM Analyst

Website Majid Al Futtaim

Job Description:

The CRM analyst is responsible of managing the CRM activities in order to optimize the retention and engagement of Carrefour users through communication activities such as emails, push notifications & SMS by optimizing communication deliverability as well as effective audience retargeting.

Job Responsibilities:

  • Manage campaigns and customer segmentation on the CRM platforms
  • Monitor and maximize customer lifetime value strategies ensuring maximum profitability by optimizing KPIs based on weekly reporting
  • Liaise closely with content and creative team for design and copy of email templates, push etc.
  • Multivariate Testing
  • Develop or update project plans for information technology projects including information such as project objectives, technologies, systems, information specifications, schedules, funding, and staffing.
  • Run CRM for 11 Markets (e-commerce and non-e-commerce) and share best practice, learnings and guidelines across different markets
  • Share results on performance to optimize creative and copy
  • Execute CRM campaigns in close collaboration with CRM Head and contacts from our local markets.

Qualification & Experience:

  • Bachelor’s Degree in Business Administration or any relevant discipline
  • 3-4 years in the related function

Job Details:

Company: Majid Al Futtaim

Vacancy Type: Full-time

Job Location: Sharjah, United Arab Emirates

Application Deadline: N/A

Apply Here

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