Morrisons Careers For Home Delivery – Team Leader

Website Morrisons  

Job Description:

To consistently deliver really great customer service by truly putting the Customer at the heart of everything you do, and focusing on the customer standards.

Job Responsibilities:

  • Deliver the company’s plan for service by creating a culture that delivers outstanding service to all our customers
  • Listen to our customers and build strong relationships across he store, using these relationships to continually improve the service levels across your department
  • Create an engaging Department environment where colleagues are trusted to place customers at the heart of everything they do and can actively contribute ideas for improvement
  • Engage colleagues both within your department and other departments to create a culture of cross functional working
  • Engender a supportive and performance driven department culture where achievement and contributions are recognised and rewarded.
  • Lead and develop colleagues to deliver performance against plan and ensure that they fully deliver the tasks they are accountable for
  • Analyze department data to identify opportunities and risks and use this to develop a plan of action with the Home Delivery Manager
  • Deliver high store standards and operational and statutory compliance across the department ensuring delivery of exceptional service, quality and shop keeping standards
  • Ensure all policies, procedures and legal obligations are followed as specified by the company.

Job Requirements:

  • To effectively communicate and coordinate the team of colleagues within the Home Delivery department consistently deliver outstanding performance and who demonstrate an uncompromising focus on the customer experience.
  • Ensure the team follow the routines and practices required within the Home Delivery department to ensure on time completion of every order.
  • Ability to build and maintain effective relationships
  • Strong operational and technical knowledge of the department
  • Able to effectively plan, organise and manage own and direct reports workload
  • Able to work to strict deadlines

Qualification & Experience:

  • Experience in developing and leading teams, coaching to build competence and confidence for high performance

Job Details:

Company: Morrisons  

Vacancy Type: Part-time

Job Functions: Management , Manufacturing

Job Location: Southampton, England, UK

Application Deadline: N/A

Apply Here