Sainsburys Vacancies – Head of Data & Analytics

Website Sainsbury's

Job Description:

  • The successful candidate will provide analytical support on customer insight strategy to support proposition development.
  • The role holder will also be providing analytical support to the development of the AFS customer acquisition, retention and relationship marketing strategy across all product area and channels.

Job Responsibilities:

  • Work closely with the Marketing, Customer Strategy & Insight team to support customer research and strategy; leading cross-functional data driven customer insight activity
  • Deliver useable and insightful customer and transactional data to drive business decisions
  • Lead on generation of ‘end user’ / ‘data consumer’ elements of the AFS data strategy
  • Design, develop and deliver analytical tools and outputs to support monitoring and evaluation of the AFS products and customer journeys
  • Champion the development of analytical tools order to manipulate & target customer data for direct profit generating promotional campaigns
  • Identify requirements for development of customer data roadmap
  • Own analytical support to investigation, problem diagnosis, root cause investigation and customer redress activity of customer incidents and regulatory activities

Job Requirements:

  • Project management skills in complex multi-function projects.
  • Having a strong awareness and understanding of conduct risk, specifically the delivery of fair customer outcomes.
  • Through understanding and application of key analytical principles and techniques associated with marketing, customer segmentation and data management.
  • Strong awareness of the control environment within a Financial services organisation.
  • Strong relationship management skills
  • Proven leader across teams and in a matrix management organisation
  • Proven expertise in developing financial services product & data strategies.
  • Deep understanding of legal issues associated with Financial Services Marketing & usage of data.

Qualification & Experience:

  • Proven experience in a senior analytical and insight based roles.
  • Professional Qualification or Post Graduate Degree in relevant discipline, preferably an analytical discipline or similar.

Job Details:

Company: Sainsbury’s

Vacancy Type: Full Time

Job Functions: Sainsburys Bank

Job Location: Milton Keynes, England, UK

Application Deadline: N/A

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