Superdrug Jobs For Credit Controller

Website Superdrug

Job Description:

Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities.
We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.

Job Responsibilities:

  • Responsible for ensuring the collection of debt is undertaken in a timely and professional manner in line with the Credit Control Policy across Superdrug and Savers.
  • The Credit Control role will be required to work with closely and collaboratively with many other functions within the business (to ensure optimal cash inflow whilst mitigating bad debt risks).
  • Interacting with a variety of internal and external stakeholders: Commercial Buyers, Property, internal Audit, and IT functions, alongside a wide range of customers and suppliers across the business.
  • Managing a portfolio of high volume and multi value accounts, with a strong ability to prioritise own workload with a proactive approach to managing potential future debt.
  • Regularly liaising with customers for payment of overdue invoices and undisputed amounts.
  • Proactively responding to and resolving stakeholder and customer queries and to ensure they are escalated to the relevant team in a timely manner through to resolution.
  • Ensuring all collection notes are clearly and accurately updated and maintained
  • Accurately recording cash forecasts to reflect payment expectations
  • Supporting the continual development of processes and procedures to improve efficien

Job Requirements:

  • You’re a real self-starter and can take initiative to deliver results for our customers
  • You have a passion for delivering great service to your stakeholders and have high levels of integrity
  • You understand the importance of your role in the team and how it impacts the customer
  • You are good at building strong collaborative relationships
  • You are comfortable challenging the status quo and sharing ideas with the team
  • You are excited by finding ways to improve process and making things easier for the team
  • You have strong attention to detail and can see the ‘big picture’
  • You get satisfaction though finding creative solutions to issues
  • You can work at a fast pace, in an everchanging environment

Qualification & Experience:

  • Solid previous credit control/collections experience, a confident telephone manner with excellent written and verbal communication skills
  • Demonstratable experience in B2B Collections environment.
  • You will understand the core principles of accounts receivables practices
  • You will have a working knowledge of Microsoft Excel to intermediary level (pivots and look ups) and Microsoft Teams
  • A keen eye for detail and a passion for finance

Job Details:

Company: Superdrug

Vacancy Type: Full Time

Job Functions: Accounting/Auditing ,Finance

Job Location: London, England, UK

Application Deadline: N/A

Apply Here