Jobs in UAE 2022 | Dubai Vacancy
Website TD Bank
Job Description:
The Banking Specialist I – TDAF promotes strong and lasting Customer relationships in a Call Center environment by providing quality Customer service and sales in an efficient and highly professional manner. Achieves a high level of success by understanding Customer needs and identifying opportunities to grow the business.
Job Responsibilities:
- Provides exceptional Customer service by meeting all Customer demands as they relate to relatively straightforward inquiries, with the support of more experienced personnel
- Displays positive, professional tone, exhibit empathy when required, deliver key attributes and provide a WOW! experience for the Customer
- Takes ownership of Customer concerns and resolve Customer issues at first point of contact
- Arrives on-time and log-in ready to receive/make Customer calls as scheduled throughout the shift
- Identifies and refers high value or potential Customers to the appropriate personne
Job Requirements:
- Ability to use/learn current technology and software applications related to position
- Excellent interpersonal and verbal communication skills required
- Effective written communication skills preferred
- Ability to work in a fast-paced, challenging work environment
- Excellent problem-solving and time management skills
- Experience handling confidential information preferred
- Must be able to adhere to a set schedule which may include weekends and holidays
Qualification & Experience:
- High School Diploma or GED
- 0+ Years of related experience
- Retail Customer service, banking, or call center experience preferred
- Experience in financial sales or retail sales preferred
Job Details:
Company: TD Bank
Vacancy Type: Full Time
Job Functions: Other
Job Location: Greenville, SC, US
Application Deadline: N/A
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