TD Bank Job Openings For Assistant Store Manager

Website TD Bank

Job Description:

The Assistant Store Manager coaches and motivates a Store team to deliver legendary Employee and Customer Experience while achieving shareholder value through sales management. This job establishes and solidifies Customer relationships by providing legendary Customer Service. The job also provides oversight of Store operations, supervision of personnel and performance of all operational duties.

Job Responsibilities:

  • Accountable for achieving an overall Legendary Customer experience in the Store
  • Ensures team members fully complete required Training prior to servicing Customers
  • Leads the operational standards of the Store, including but not limited to cash handling, control of negotiable items, preventing fraud, managing controllable expenses, promoting integrity, Customer privacy and Employee safety
  • Leads by example and coaches team members to focus on Customer experience, by having needs-based conversations and offering financial solutions to meet our Customers’ needs
  • Partners with Store Leadership to achieve both Store and individual performance metrics
  • Responsible for making sound decisions and timely problem resolution
  • Proactively reaches out to Customers to deepen relationships through needs-based conversations
  • Assumes Store Manager responsibilities when warranted
  • Assists Store Manager with effective scheduling and managing Paid Time Off (PTO)
  • Recruits, interviews, trains, orients, and evaluates employees in accordance with HR guidelines

Job Requirements:

  • Demonstrated ability to provide Legendary Customer Service
  • Extensive knowledge of Banking Compliance Regulations
  • Strong verbal and written communication skills
  • Sales and Operational Management skills
  • Ability to manage competing priorities
  • Previous consumer and residential lending experience preferred
  • Proficient in Microsoft Office
  • Knowledge of TD Bank products and services
  • Demonstrated organization, interpersonal, communication and decision-making skills
  • Shows proficiency with expense management
  • Notary License (Preferred)

Qualification & Experience:

  • 2-year degree or equivalent experience
  • 2+ years related experience required
  • Supervisory or leadership experience required

Job Details:

Company: TD Bank

Vacancy Type: Full Time

Job Functions: Finance ,Sales, Customer Service

Job Location: New Haven, CT, US

Application Deadline: N/A

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