Uber Jobs For Client Success Specialist

Website Uber

Job Description:

The Client Success Specialist role is a great opportunity to demonstrate your relationship management and sales skills. This role focuses on post-sales of Small-to-Medium Sized Business, to work efficiently and optimally with SMB merchants (not only restaurants) by deepening the relationship to increase retention as well as grow revenue and expand service. Client Success Specialists are critical to retaining our highest value accounts, ensuring new partners are successful on our platform, and consult partners that have the potential to grow.

Job Responsibilities:

  • Leverage prospecting skills and relationships to build partnerships with merchants in your geographic region
  • Manage contract negotiations aimed at establishing the foundation of a strong working relationship with our merchants, including sustainable economics for both parties
  • Clearly communicate the value of Uber and its newest products to prospects
  • Achieve and consistently exceed monthly targets
  • Partner with our Operations and Account Managers to smoothly activate the best merchants
  • Help us identify and build best practices
  • Develop long-term relationships with key in-region partners
  • Act as an ambassador of Uber Eats’ mission, brand, and product
  • Proactively maintain communication channels with prospects via email, phone, and face-to-face meetings

Job Requirements:

  • Proficiency in Salesforce
  • Outstanding work ethic and attention to detail
  • Willingness to roll up your sleeves, and get in the weeds with our highest value partners
  • Excellent communication and sales skills
  • Strong critical thinking ability

Qualification & Experience:

  • At least 1 year of experience in sales, operations, account management, or similar functions

Job Details:

Company:  Uber

Vacancy Type: Part Time

Job Functions: Engineering

Job Location: New York, NY, US

Application Deadline: N/A

Apply Here

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