Al Futtaim Careers UAE For Patient Coordinator

Website Al Futtaim Careers

Job Description:

The Patient/Client Coordinator is responsible for providing the highest level of customer service and support to the day-to-day clinic operation to ensure a seamless client experience.

Job Responsibilities:

  • Manage all incoming phone calls in a professional manner 
  • Schedule all client consultations and appointments 
  • Manage the daily schedule of the clinic and all bookings 
  • Ensure all Clinic Staff are continuously advised and updated on appointments, cancellations and any rescheduled appointments 
  • Ensure all paperwork is prepared, recorded and filled accordingly 
  • Perform any adhoc duties as required to assist in the daily clinic operation 
  • Ensure all client information is kept confidential and any sensitive information is protected at all times

Job Requirements:

  • Knowledge of administration Proficiency in scheduling and organizing calendars for multiple people Ability to handle multiple tasks and prioritize workload Strong ability to build relationships with all stakeholders Excellent customer service skills

Qualification & Experience:

  • 5+ years working in a role with a high level of customer service experience essential Experience working in a fast paced environment Previous administration experience desirable

Job Details:

Company: Al Futtaim Careers

Vacancy Type: Full Time

Job Functions: Others

Job Location:  Dubai, AE

Application Deadline: N/A

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