Dubai Parks and Resorts UAE Careers For Room Supervisor

Website Dubai Parks and Resorts

Job Description:

Housekeeping Floor Supervisor is responsible for ensuring the efficient operation of the Housekeeping department on a daily basis, with a focus on managing the room attendants and house persons. Supervisor will be responsible for assisting the Housekeeping Manager and Assistant Housekeeping Manager, as well as other department associates in order to expedite the duties of the Housekeeping department.

Job Responsibilities:

  • Responsible for delivering the guest experience by consistently meeting the highest standards of cleanliness, efficiency and guest satisfaction throughout all areas of the Hotel.
  • Develop and lead a positive, professional and strong team with an aligned focus on the guest experience, quality of service, and the development of future leaders within the Department. Act as a role model in leading this through the Merlin Way.
  • Ensure effective departmental and interdepartmental communication throughout the Resort, working with counterparts to streamline operations and to enhance the guest experience.
  • Respond to all guest requests and concerns in a timely and empathetic manner, making decisions relative to appropriate compensation in lieu of inconvenience.

Job Requirements:

  • Advanced proficiency in interpersonal and guest communication skills.
  • Proficient in Microsoft Word, Microsoft Outlook Email, Excel, PowerPoint.
  • Lead by example while being a role model for the Merlin Way.
  • Work independently and as part of a team on various projects and initiatives.

Qualification & Experience:

  • Bachelor’s degree in a related field or equivalent experience required
  • 1 – 3 years of successful experience in a housekeeping or similar supervisory position.
  • Proven track record of success scheduling, purchasing, inventory, cost monitoring, and fiscal accountability within an operation.
  • Experience managing, training, coaching, and motivating a team of direct reports to deliver an exceptional guest experience.

Job Details:

Company: Dubai Parks and Resorts

Vacancy Type: Full-time

Job Functions: General Business

Job Location:  Dubai, AE

Application Deadline: N/A

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