Emirates Catering Job – Applications Maintenance & Support

Website Emirates Flight Catering

Job Description:

The job holder will drive operational excellence by ensuring high availability & performance of IT applications for EKFC and will drive holistic management of Problem/Incident Management Process. He/she will have a thorough understanding of the company’s business operations as well as broad knowledge of available technologies and will drive continual service quality improvements evidenced through reduced frequency and duration of service disruptions.

Job Responsibilities:

  • Responsible for bringing together strategic and tactical goals for software development, including but not limited to New technology evaluations, program leadership, technical debt/upgrade planning, new capability assessments, and technical roadmaps.
  • Implement IT best practices for SDLC, Architecture Governance, communication, and approval through appropriate channels to ensure improvement in utilisation, productivity, and efficiency.
  • Leads team of software developers, business analysts and administrators, and individual contributors towards EKFC IT Operations
  • Research and presents architectural options, technology solutions, and industry trends to technology and business stakeholders in a manner that addresses stated goals.
  • Leads collaboratively with technology delivery teams and business domains to organize work, ensure alignment, and achieve focused business outcomes.
  • Drives the enterprise technology portfolio reporting, review, and corrective action planning activities and presents to IS / IT Executive leadership.
  • Monitors and analyzes technology and industry trends to determine potential impact or relevancy to the organization. Develops and presents assessments and recommendations to stakeholders.
  • Leads the process to define technology principles, reference patterns, best practices, and standards with an emphasis on reuse, scalability, performance, availability, security, and data governance. Maintains and publishes relevant artifacts.
  • Drives productivity and performance along with smooth operation by working closely with vendors – onshore and offshore.

Job Requirements:

  • Experience developing strategic plans and roadmaps.
  • Exposure to Lean / Six Sigma preferred
  • 10+ years of experience in technology operations
  • Strong knowledge of current digital trends, disruptive forces, and modern technology concepts.
  • Experience managing vendor partnerships.
  • Technical and Functional expertise in cloud architectures and providers
  • Experience leading and influencing key stakeholders, teams, and strategic plans on the use of digital and technology enablement.
  • Bachelor’s degree in Computer Science or equivalent
  • Experience collaborating with enterprise architects, domain architects, and business architects across teams to achieve shared outcomes.
  • ITIL & PMP certification is preferred

Job Details:

Company: Emirates Flight Catering

Vacancy Type:  Full Time

Job Location: Dubai, United Arab Emirates

Application Deadline: N/A

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