Noon Job Vacancy – Supervisor

Website Noon

Job Description: is a technology leader with a simple mission: to be the best place to buy and sell things. In doing this we hope to accelerate the digital economy of the Middle East, empowering regional talent and businesses to meet the full range of consumers’ online needs.

At noon, we aspire to be the most customer-centric and relevant digital company in the region. To reach this goal, we need exceptionally talented, bright, and driven people who love the hustle. If you’d like to help us build a place where everyone can find and buy anything online in the region, this is your chance to make history.

Job Responsibilities:

  • Proactively collect feedback or share feedbacks to reportees and responsible for tweaking processes to make them scalable, upskill
  • Lead and execute the process improvement strategies to get operations scaled up. You will be a liaison between the AM and Fleet In-house team
  • Assist & solve problem/troubleshoot in all operation related issues, concerns
  • Driving of the hub metrics and assigned KPI’s
  • Responsible for the hubs rider’s satisfaction index, attrition rate and audit, hygiene compliance
  • Work on collating data for assigned hubs/clusters, presenting a summary at hub level in form of weekly/monthly/quarterly updates on projects & performance progress
  • Devise SOPs, policies and assist in the implementation of tools for safety/compliance of riders timely as per authority guidelines
  • Liaise with internal stakeholders and implement mechanisms to ensure cross-functional alignment and addressing escalations, execution of cross products such as food cross utilization
  • Supervise & drive the coordination & implementation of projects pertaining to riders which show impact on metrics
  • Managing of assigned hubs with multiple zones by handing of team leaders and fleet coordinators
  • Identify gaps & implement of processes, optimize existing processes for smooth functioning of the logistics operations
  • Coordinate with next level on special projects and new initiatives, product intervention testing deployments

Job Requirements:

  • Ability to roll up sleeves and get your hands dirty.
  • Understanding Ops Metrices and stakeholder management.
  • Must be Analytical and Handle Escalations
  • Proficient in Excel and advanced formulas
  • To Work in highly ambiguous situations comfortably.
  • Minimum 3 years’ experience in Logistics Management
  • Ability to accommodate flexibility in the work schedule.
  • Good communication and coordination skills

Job Details:

Company: Noon

Vacancy Type:  Full Time

Job Location: Dubai, United Arab Emirates

Application Deadline: N/A

Apply Here