Primark Vacancies For Product Owner – Digital

Job Description:

A Digital Product Owner is required to support Primark’s Brand team to manage Primark.com and ensure it delivers a great experience for customers and aligns with the digital vision and roadmap. As well, the Product owner will provide support in the day to day operations and continuous improvement of the online platforms.

Job Responsibilities:

• Responsible for partnering with stakeholders across the organization to inform the platform vision, strategy, features and prioritization.
• The Product owner will work with a team responsible for delivering the projects that support the roadmap.
• The successful candidate will be part of a team responsible for managing the continuous improvement Digital roadmap along with business stakeholders within an agile delivery methodology.
• Project manage the process from initiation through to sign off, adhering to all Project Management Office requirements & standards
• Scope project requirements and prepare business cases utilising and exploiting digital industry experience
• Take on the project management of programme work streams through to successful implementation to build an exceptional and leading digital experience
• Have the ability to work in a team collaborating on different aspects of small and large project, ensuring that the objectives of all components are aligned, and that delivered solution will work as an end to end process with all of Primark’s existing systems
• Be able to take responsibility for managing aspects of digital product/project, managing resources, budgets, timelines, 3rd parties and delivering status reports, monitoring risks and issues, feeding into the overall project.
• Successfully engage in multiple initiatives in parallel and utilise industry wide digital experiences to influence highly effective outcomes and business value
• Aid in delivery of the continuous improvement of Primark’s Digital Platforms via agile process and backlog prioritisation – own the change management process for continuous improvement
• Work collaboratively with key business stakeholders to prioritize backlog from an ICT perspective
• Support the business hands-on when required with issues and support Business as Usual
• Collaborate with internal and external customers to analyse the needs and align product roadmap to strategic goals.
• Develop scope and define backlog items (epic/features/user stories) that guide the development team, as well as, work on waterfall projects where required
• Manage product issues and own the resolution with the Service Delivery Team
• Identify and manage process and product improvements
• Full understanding of end-to-end customer experience integration and dependencies
• Maintain a prioritized backlog of detailed specifications
• Act as the primary contact for queries related to the product
• Work closely with portfolio/project management and senior management in order to align with the company strategy
• Work hands-on with the digital products/platforms to configure and test features as required
• Leverage 3rd parties, research organisations and suppliers to keep up to date with innovations and technologies that are applicable to and ready for adoption in a business of our scale, with a high volume of transactions. This includes adoption of technologies from other business sectors e.g. Telcos, High Tech, Manufacturing, FMCG, FinTech, etc.

Job Requirements:

• Possess the ability to work alongside senior management at all levels within ICT, the business and external service providers / business partners.
• Have strong communications skills (written and verbal) – need to communicate at all levels within ICT, the business and external service providers / business partners.
• Show flexibility in working location; travel within Europe is required, but the role may also require occasional travel farther afield
• Ability to work flexible hours to support the business and the ICT Team.
• Highly organised, detail-oriented, possessing the ability to effectively prioritise deliverables whilst meeting deadlines
• Excellent planning and organisation skills, ability to multi-task, plan and prioritise work schedule for self and team, and work within agreed timescales
• Excellent attention to detail and an ability to analyse and interrogate high volumes of data as well as demonstrating an ability to focus on higher level overview

Qualification & Experience:

• Educated to degree level (or equivalent).
• Minimum 5 years’ experience in the delivery of digital projects (B2C)
• Product Management accreditation or relevant experience (Scrum, Product Management, Agile)
• Experience working both in an agile and waterfall delivery methodology
• IT experience in the Digital project and product management
• Knowledge of digital delivery platforms (content management, CRM, UGC, DAM)
• Proven track record of delivering digital innovation projects and products
• Comprehensive understanding of SEO and Google Analytics, Google Tag Manager
• HTML/CSS familiarity
• Functional and technical understanding of Digital Systems within a Retail environment (B2C)
• Comprehensive experience of Project Management role and PMO requirements & methodology
• Significant experience delivering online security and compliance projects
• Hands-on experience with digital platforms (marketing or commerce)
• Familiar with Agile delivery methodology
• Excellent communication and mentoring skills
• Familiar with common development practices & Service oriented environments.

Job Details:

Company: Primark

Vacancy Type: Full Time

Job Functions: Information Technology

Job Location: Reading, England, UK

Application Deadline: N/A

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