Saudi German Hospital Ajman Vacancy – Patient Relations Officer

Website Saudi German Hospitals Group

Job Responsibilities:

  • Effect change within the hospital system to ensure that patient experience is enhanced
  • Provide support by establishing payment arrangements for uninsured or underinsured patients.
  • Schedule meetings with patients or family members and ensure that corresponding physician or hospital staff’s availability.
  • Ensure that all concerns and complaints are directed to the concerned personnel with a hospital.
  • Provide patients and families with information on hospital services, procedures, and protocols.
  • Provide feedback to patients and families regarding their concerns and complaints.
  • Ensure coordination of communication between patients and families and medical staff.
  • Respond to patient’s complaints regarding hospital services and ensure that concerns are handled properly.

Job Requirements:

  • Fluency in English Language (speak, read and write).
  • Any graduate with at least two (2) years relevant experience.
  • Native Arabic speaking is must.

Job Details:

Company: Saudi German Hospitals Group

Vacancy Type:  Full Time

Job Location: Ajman, United Arab Emirates

Application Deadline: N/A

Apply Here