Cigna Job Openings – Operations Director

Website Cigna

Job Description:

  • Accountability for P&L (Profit and Loss) and key performance indicators/performance goals (KPI’s) for assigned Employer Onsite Health
  • Centers across multiple properties and locations in assigned region.

Job Responsibilities:

  • Responsible for the contract expense management for assigned Health Advocates (Coaching/Clinics), partnering with the business units clinical managers.
  • Responsible for full operations across client sites in addition to developing key strategies and enhancements of services to continuously drive improvements/operational excellence, efficiencies and margin expansion for the business.
  • Monitoring revenue generation and operational expense management, ensuring operational excellence of the budget, Key performance indicators and performance guarantees in the client’s contract.
  • The Director of Operations will directly oversee clinical and office staff, and have responsibility for day to day operations, patient services and client services per our contractual agreements and scopes of service.
  • Work in a strong matrix relationship where Onsite Clinical supports in the hiring and management of clinic’s professional staff.
  • Work with Onsite Clinical and Onsite Legal to ensure compliance in states with the Corporate Practice of Medicine Prohibition.

Job Requirements:

  • Responsible for the adoption and demonstration of the Consumer Health Engagement cultural beliefs. Be a role model for the six cultural beliefs to drive personal accountability and organizational results.
  • Clinical/Healthcare professional with 5 or more years of Healthcare Management experience preferred BA required; MBA or MPH a plus.
  • Strong experience in Client services/client facing roles with strong presentation and communication skills
  • Ability to travel as needed to customer sites, often with limited notice; Travel for operational site visits estimated at 40%-50% within the assigned region
  • Strong project management skills
  • Management experience in healthcare delivery is a must, with experience managing health care clinics and/or practices in a retail or private setting

Qualification & Experience:

  • Experience working in a matrix organization with a strength in organizational agility and resourcefulness and bias for action and driving solutions
  • At least 3 or more years of experience managing diverse employee groups, including clinical professionals
  • Experience managing in a profit and loss business environment.

Job Details:

Company: Cigna

Vacancy Type: Full Time

Job Functions: Management

Job Location: Plano, TX, US

Application Deadline: N/A

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