USPS Careers – Sales Svcs/Distribution Assoc

Website United States Postal Service

Job Description:

Performs distribution and a variety of sales and customer support services for products. Maintains pleasant and effective public relations with customers and others requiring a general familiarity with postal laws, regulations, and procedures commonly used.

Job Responsibilities:

  • Performs any variety of sales and customer services at a retail window such as maintaining sufficient inventory of and
    selling stamps, stamped paper, other retail products, passport acceptance (where applicable) and other retail services; may
    use a computerized system, accepting and delivering packages and accountable mail; issuing and cashing foreign and domestic postal money orders; accepting and responding to customer claims and inquiries, and providing information to the
    public regarding postal regulations.
  • Provides sales and customer service support by greeting customers and explaining store layout; determining special
    interests and referring to sales and promotional programs; offers assistance in product selection; provides lobby assistance that includes monitoring the retail line, directing customers to the self-service kiosk (SSK) (where applicable), and/or using Mobile Point of Service (mPOS) to complete transactions (where applicable).
  • Provides product and service information to customers, including informing customers regarding special offers; suggestive
    selling related merchandise; promoting products based on customer needs. Provides additional information regarding product features and services.
  • Handles and processes customer purchases and returns relating to products and services and may use a point of sale
    system. Assists customers with transactions.

Job Requirements:

  • Qualified applicants must successfully pass a pre-employment drug screening to meet the U.S.
  • Postal Service’s requirement to be drug free. Applicants must also be a U.S. citizen or have permanent resident alien status.

Job Details:

Company: United States Postal Service

Vacancy Type: Full Time

Job Functions: Sales

Job Location: Petersburg, AK, US

Application Deadline: N/A

Apply Here

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