Jobs in UAE 2022 | Dubai Vacancy
Website Air Arabia
Job Description:
Acts as Air Arabia’s ambassador; strives to achieve customers’ loyalty and to promote a positive corporate image, at all times, through enhancing the overall customers’ experience. Provides excellent customer service to all passengers whilst ensuring their safety and comfort are achieved throughout the complete flight cycle. Be ready and fit to operate ensuring productivity is in line with set measures and company’s adopted policies and procedures.
Job Responsibilities:
- Instructs passengers on safety procedures to be followed ensuring their safety and comfort at all times.
- Identifies areas of safety and security risks and partners with the Cabin Supervisor to take remedial action in accordance with the SOPs (Standard Operating Procedures).
- Provides constant excellent customer services to passengers by attending to their individual pre-bookings, requests and needs.
- Ensures proper and secure handling of cash and credit card payments received against individual sales and donations managed by him/her.
- Identifies and assists passengers experiencing stress or difficulties in accordance with the corresponding policies and procedures detailed in the Operations Manual and other relevant instructions.
- Informs Cabin Superv
- Administers first aid to passengers where necessary.
- Welcomes passengers and assists in their boarding formalities; enters necessary data into the aircraft log book as per Air Arabia and GCAA/CAA adopted procedures.
- Contributes to maximizing on-board revenue and “Charity Cloud” program by efficiently promoting the on-board meals, products and charity services and thereby achieves individual and team targets.
Job Requirements:
- Focused, capable of identifying irregularities and handling threats and emergencies with efficiency and commitment to successful results.
- Fit to fly, has good general health, no serious medical conditions or chronic diseases.
- Capable of handling difficult situations and angry customers without compromising corporate image.
- Customer service oriented, capable of understanding and attending to customers’ needs and requests.
- Proactive, self-motivated, demonstrates initiative and positive teamwork competency.
- Proficient in Microsoft Office.
- Excellent time management and problem solving skills.
- Presentable, friendly, demonstrates cheerful and positive attitude even under stress.
- Very good verbal and written communication skills.
Job Details:
Company: Air Arabia
Vacancy Type: Full Time
Job Location: Sharjah, United Arab Emirates
Application Deadline: N/A
dubaivacancy.xyz