Jobs in UAE 2022 | Dubai Vacancy
Website Cigna
Job Description:
The specialty care management programs help individuals make the behavioral changes and first steps necessary to initiate and engage in behavioral treatment. Our case managers are specially trained in coaching individuals with mental health and chemical dependency disorders. They have the entire suite of Cigna services available allowing them to identify and service each individual’s needs. The case manager offers Specialty Care Management services that utilize a motivational interviewing approach focusing on decreasing both internal and external barriers that may be preventing the individual from initiating and/or engaging in behavioral treatment. This approach helps the individual move toward readiness to change and results in the creation of goals that will improve their health and well-being.
Job Responsibilities:
- Evaluates appropriate health care services and treatment plans in conjunction with outpatient providers.
- Ensures that care management program objectives are met by evaluating the effectiveness of alternative care services and that cost effective, quality care is maintained.
- Performs care management for specialty programs in a telephonic customer- facing environment which involves utilizing a coaching approach that provides support and resources to the customers.
- Assistance in the identification of member health education needs
- Develop SMART goals with our customers to empower them to lead and maintain a healthy lifestyle
- Assesses readiness to change and implements actions to assist members in moving through stages of change to reach their goals
- Perform research for community and educational resources to assist customers in their journey
- Consult with and assist team members in cases where a member’s behavioral health or emotional issues are impacting their ability to set and/or achieve goals
- Educate and refer members on available health resources and CIGNA Medical Management as appropriate to approach customer holistically
Job Requirements:
- Working knowledge of motivational strategies, materials development, training and consultation preferred.
- Proven administrative abilities, with strong computer and software application skills.
Excellent interpersonal skills and the ability to work in a team environment - Demonstrated ability to set priorities including, but not limited to time management and organizational skills
- A high energy level and excellent written and oral communication skills are essential.
Qualification & Experience:
- Requires Master’s degree mental health discipline and independent licensure to practice in the state of employment (LICSW, LMFT, LPC, LPCC, Licensed Psychologist or Psych RN)
- Three to five years post-license mental health experience preferred but will also consider a new independently licensed therapist
- Experience with direct member communication (written and verbal), experience in telephonic counseling/coaching preferred
Job Details:
Company: Cigna
Vacancy Type: Part Time
Job Functions: Engineering
Job Location: Plano, TX, US
Application Deadline: N/A
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