Royal Mail Careers – Success Factors Advisor

Job Description:

• We are now seeking applications for an experienced SuccessFactors Advisor to join our in-house Royal Mail Group SuccessFactors support team.
• The role is responsible for ensuring the continuing optimisation, maintenance and development of our SuccessFactors solution across the Royal Mail Group in accordance with customer requirements and business / SAP standards.

Job Responsibilities:

• You will provide proactive technical development and support to customers including solution design and implementation using the SuccessFactors Admin Centre, in accordance with RMG governance and SAP recommended principles.
• As a SuccessFactors Analyst you will lead and support the facilitation of business workshops to develop and convert problem statements into clear and concise business requirements considering IT, business and commercial drivers.
• You will plan and be involved in the execution of test activity for all systems changes (including changes arising from defect resolution) and you will manage your system change requests through the System Development Lifecycle.

Job Requirements:

• Have a strong team ethos and positive attitude.
• A strong understanding of HR Business Processes.
• Show an ability to work under pressure to meet challenging targets.
• Demonstrable technical experience combined with proven decision making in the design and development in one or more of the SAP
• SuccessFactors HCM modules. E.g. Recruitment, Performance Management, Talent and Succession, Learning and Platform Inc.
• Security and Authorisations, and a clear understanding of their integrations.
• Proven stakeholder management at peer and senior level and ability to effectively negotiate and influence individuals and teams.
• Have produced and developed business requirements documentation to enable systems enhancements and development.
• Good understanding of the Systems Development Lifecycle with direct experience of developing and deploying systems across a 3-tier landscape.

Qualification & Experience:

• Proactively draws on best practice, previous experience and lessons learnt to improve methods and processes.
• Driven by tight deadlines and ability to work flexibly to meet the needs of customers.
• A degree or similar equivalence.

Job Details:

Company: Royal Mail

Vacancy Type: Full Time

Job Functions: Information Technology

Job Location: Sheffield, England, UK

Application Deadline: N/A

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